1. What is your shipping solution?
We offer EMS, DHL, UPS, FEDEX, CHINA POST, ARAMEX, City link and DEPX which can ship the parcel to most countries in the world.
2. What is the shipping time?
Delivery time is 10~25 business days, it based on several factors, including the destination address, the shipping method and how quickly we can assemble and prepare your items for shipment.
Please kindly note if you want to get the dress on certain date, you need to place order in advance for at least 2-3 week. Because we need 3-5 business days to process the order.
3. What is the shipping cost?
The shipping cost is according to your order quantity and destination country.
4. How can I know the parcel status?
When we have dispatched your item, we will email the tracking number.
5. Is the shipping door to door?
Normally we need you to offer the correct shipping address and cellphone number to make sure the mailman can get in touch with you, they will deliver the parcel to your door.
6. Is your shipping safe during the custom clearance?
We have shipped dresses to many countries and always prepared some basic document to make the parcel get through the custom smoothly. Of course, if you have any particular request for your country custom, just let us know, we are more than happy to do that.
7. Do I have to pay tax?
We always make document to help customer receive parcel without tax. But buyers need take care the tax in case the custom decide to charge on your parcel.